Order Cancellation

After the order is successfully paid, you can check the status of your order in your account order details.

You can cancel your order within 1 hour of placing it. After 1 hour, our order will enter the packing process. Once packed, the order cannot be canceled. Please understand our work.

Returnable within 14 natural days

The site supports 14 natural days to return or exchange products without reason.

If you receive the product more than 14 natural days, we will not be able to provide you with a return or exchange service.

Return orders are processed within 1-3 business days

Our service hours are Monday-Friday from 9:00 am-6:00 pm (EST).

Return orders submitted after 6:00 PM will be prioritized for processing on the next business day, and orders submitted after 6:00 PM on Friday will be processed on the following Monday.

Return orders will not be processed at weekends.

If a return order takes longer than 3 business days to process, please contact us at [email protected] and we will try to resolve the issue for you as soon as possible.

Request for return

Returns need to be made within 14 natural days of signing for the soft bathtub brush.

The soft bathtub brush must be in its original good condition and come with all original packaging.

The surface of the soft bathtub brush is free of stains and no visible signs of use.

Does not affect secondary sales.

If you need to return an item and meet the return criteria, you can contact Twshawn Ferguson at [email protected] to request a return.

Returns and Refunds

If you have decided to return the product, you can follow the following process:

Pack the soft bristle bathtub brush: please pack the soft bathtub brush in its original packaging, including the accessories and gifts received.

Send the soft brushes to 275 E 53rd St, Brooklyn, New York, 11203.

After sending, please send us the shipping information and courier number by email [email protected], so that we can check and refund you as soon as we receive it.

If you choose to return the soft bathtub brush because of quality or shipping problems (such as the soft bathtub brush received is broken), the shipping cost will be borne by Imfunshares.com.

If the return is due to the customer's personal dislike of the received soft bathtub brush (color or style), wrong photo, etc., the shipping cost will be borne by the customer.

Once the returned soft bathtub brush arrive at Imfunshares.com's warehouse and pass inspection, the refund process will begin.

Refund amount within 1-2 business days

If it takes too long, please contact us via email [email protected] and we will resolve the issue for you as soon as possible.

We do not charge a re-shelf fee.

If you have any questions about the content of the page, please contact customer service Twshawn Ferguson via [email protected], we will solve the problem for you within 1 business day.